![]() If you are not sure which virtual item arrived with your toy, you can visit the Jazwares website in the Collector's Guide by finding your toy and clicking on the image of the virtual item or on the words virtual item to access the page of the article in the Roblox catalog.Make sure you're signed in to the Roblox account where you redeemed the toy code.If you are unsure whether you have received the virtual item for your toy, be sure to follow these steps to check your inventory. png format from The Jazwares Collector's Guide lists) ![]() ![]() Name of the toy (if you are not sure of the name of the toy, just provide us a picture in.Image or scan of the purchase receipt (.jpg or.Image of the front and back of the virtual item code card (.jpg or.Make sure to include the following information: PLEASE NOTE: This is NOT an issue with bank details, this is an issue with Cashstar declining/refunding purchases for seemingly no reason.You can contact us here for further assistance. I am personally from the UK and use Windows 10, but from the replies you can see it happens all over the world. When I originally attempted to buy the cards, I was stuck in an infinite customer service loop I was told it it was a problem with my bank (it wasn’t) and my bank told me to contact Cashstar. You purchase the gift cards and receive the codes without a refund or failure.ĭate first occured: Don’t have the exact date, but around February/April of this year (2021).Your money is taken, but is pending for around a week before it is refunded. ![]()
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